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Hybrid Electronic Access and Delivery in the Library Networked Environment

HeadLine Personal Information Environment (PIE) Guest User Questionnaire

HeadLine: project to develop a hybrid library system - the HeadLine Personal Information Environment (PIE). The PIE uses portal-type technology to present an information environment that is personalised to the user's needs and allows user customisation.

Welcome to the HeadLine questionnaire

Please take a few minutes to complete this brief questionnaire. The responses that you give will contribute to the final evaluation of this pilot system and will help us to improve its design. The deadline for questionnaire responses is Friday the 18th May, 2001.

If you cannot answer a particular question then please just move on to the next.

At the end of the page is a button that will send the questionnaire and a button to clear it if you make any mistakes. All the individual responses to any of the questions will be kept confidential, and only the combined processed information from all of the questionnaires will be made publicly available.


  1. My email address is

    I would like to receive the results of the evaluation.

  2. Please indicate the sector in which you work:

  3. Please indicate which country you live in:

  4. What is your main role in your organisation?

  5. Please indicate how you found out about the HeadLine PIE:

  6. Please explain why you are interested in the HeadLine PIE.


  7. Where have you accessed the PIE from? Please tick the appropriate box(es).
    At work/on campus (shared PC)
    At work/on campus (personal PC)
    At home
    Other - Please state:


  8. How many times have you used the PIE?

    1
    2-5
    6-9
    10-19
    20+
    If you have only used the PIE once then please say why:

  9. Which features of the HeadLine PIE do you like best and why?

  10. Please indicate how you useful you think following PIE functions are.
    Very useful Useful Not useful No opinion
    Add resources to your default page
    Change the name of your default page
    Add your own weblinks to your default page
    Create additional PIE pages
    Share pages with other PIE users
    Search for resources contained within the PIE database
    Available from off campus

  11. Are there any additional functions that you would like the PIE to include?

    Parallel searching within resources
    Merged and deduplicated (parallel) search results lists
    Seamless access to resources contained within the PIE (so that once logged into the PIE you can access restricted resources without having to enter a username and password)
    Threaded discussion/chat area on particluar pages (e.g. on shared pages, subject pages, pages set up for particular courses)
    Current awareness services (e.g. for particular resources or web links)
    Reference linking
    Document delivery service
    Import links from your web browser's favorites/bookmarks to your PIE
    Export links from your PIE to your web browser's favorites/bookmarks
    Export search results in bibliographic format
    Search web search engines from within the PIE search interface
    Other - Please state:

  12. Are there any functions or features of the PIE that you think could be improved?

    Yes - Please state which features/functions you think could be improved:
    No

  13. The PIE currently displays all resource locations (e.g. web location cd locationshelf location windows location) whether or not they are accessible to you from your current location. For example when you are using the PIE from home then you are presented with resource locations which are restricted to use on campus only (such as CD-Roms) aswell as resource locations that are available for you to use from home. Restricted resources are currently 'greyed' out. Please check the box(es) below against the statement(s) that you agree with:
    I like to be able to see all resource locations, whether or not they are available to me from my current location.
    I would prefer not to be shown resource locations that are unavailable to me.
    I would like to be able to select whether or not restricted resource locations are shown to me. [We could perhaps add an option to the customise page which enables you to select whether or not to see restricted resource locations]

    Please use the text-box to provide any comments on the PIE's provision of restricted resource locations:

  14. Please rate the PIE interface in terms of response times.

    Very good
    Good
    Satisfactory
    Poor
    Very poor
    No opinion

    Use this box to provide us with your comments on the response times that you experienced.

  15. How do you rate the PIE's functionality overall?

    Very good
    Good
    Satisfactory
    Poor
    Very poor
    No opinion

    Please use the box to add any comments.


  16. In your opinion what are the most important functions of a hybrid library system?


  17. Is there any aspect of hybrid library functionality that particularly interests you (e.g. personalised interfaces, cross searching of multiple databases etc.)?


  18. Do you think that other members of your institution would find a hybrid library system (such as the PIE) useful?

    Yes - please write any comments in the box:

    No

  19. Please use the box below to make any further comments.

Thank you for your time.

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