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Hybrid Electronic Access and Delivery in the Library Networked Environment

LBS Library HeadLine Personal Information Environment (PIE) User Questionnaire

HeadLine: project to develop a hybrid library system - the HeadLine Personal Information Environment (PIE). The PIE uses portal-type technology to present an information environment that is personalised to the user's needs and allows user customisation.

Welcome to the HeadLine questionnaire

Please take a few minutes to complete this brief questionnaire. The responses that you give will contribute to the evaluation of this pilot system and will help us to improve its design. All respondents with a correctly entered email address will be entered into a prize draw for a £10 book token. The deadline for questionnaire responses is Friday the 8th December, 2000.

If you cannot answer a particular question then just move on to the next.

At the end of the form is a button that will send the questionnaire and a button to clear it if you make any mistakes. All the individual responses to any of the questions will be kept confidential, and only the combined processed information from all of the questionnaires will be made publicly available.

My email address is

I would like to receive more information about the HeadLine project.

I would like to receive the results of the evaluation.


  1. What is your main role in the LBS?

  2. If you are a Student then please indicate which programme you are on.
    If you are not a Student then please go to the next question.

  3. If you are a member of Academic staff, or a Researcher then please indicate which research centre you belong to.
    If you are not a member of Academic staff or a Researcher then please go to the next question.

  4. Which country do you mainly access the PIE from?

    If you have accessed the PIE from any other countries then please list them in the box:


  5. Where have you accessed the PIE from? Please tick the appropriate box(es).
    On campus (shared PC)
    On campus (personal PC)
    At home
    Other - Please state:

  6. How many times have you used the PIE?

    1
    2-5
    6-9
    10-19
    20+
    If you have only used the PIE once then please say why:

  7. How often do you use the following resources?
    Everyday 3-4 times per week 1-2 times per week 1-2 times per month 1-11 times per year Never
    The LBS Library web pages (http://www.london.edu/library/)
    The Library Catalogue
    Bibliographic databases (for example Social Science Citation Index and Web of Science)
    Financial or company information
    Market research information
    Electronic journal articles (full text)
    Working papers
    Web gateways such as SOSIG or Biz/ed
    Other - please state
    Other - please state
    Other - please state

  8. How often have you used the following resources via the PIE?
    10+ times 6-9 times 2-5 times Once Never
    The LBS Library web pages (http://www.london.edu/library/)
    The Library Catalogue
    Bibliographic databases (for example Social Science Citation Index and Web of Science)
    Financial or company information
    Market research information
    Electronic journal articles (full text)
    Working papers
    Web gateways such as SOSIG or Biz/ed
    Other - please state
    Other - please state
    Other - please state

  9. Are there any additional resources that you would like the PIE to include?

    Yes - Please write the name(s) of the resource(s) in the box:
    No


  10. Please indicate how often you have used the following PIE pages.
    10+ times 6-9 times 2-5 times Once Never
    Your default page (named using your email alias, e.g. "r.j.smith's page")
    HeadLine All Resources
    Finance and Accounting
    Customisation page
    Help pages

  11. Please indicate how often you have used the following PIE functions.
    10+ times 6-9 times 2-5 times Once Never
    Added resources to your default page
    Changed the name of your default page
    Added your own weblinks to your default page
    Created additional PIE pages
    Shared pages with other PIE users
    Searched for resources contained within the PIE database

  12. Please indicate how you useful you think following PIE functions are.
    Very useful Useful Not useful No opinion
    Add resources to your default page
    Change the name of your default page
    Add your own weblinks to your default page
    Create additional PIE pages
    Share pages with other PIE users
    Search for resources contained within the PIE database
    Available from off campus

  13. Are there any additional functions that you would like the PIE to include?

    Yes - Please write your suggested function(s) in the box
    No


  14. Please rate the usability of the PIE interface.

    Easy to use
    Satisfactory
    Difficult to use
    No opinion

    Use this box to provide us with your comments on the usability of the PIE interface.

  15. How do you rate the PIE overall as a tool to help you?

    Very good
    Good
    Satisfactory
    Poor
    Very poor
    No opinion

    Please use the box to add any comments.


  16. Please use the box below to make any further comments.

Thank you for your time.

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